Set up your practice
Set up your practice with fictional records first. Your workspace is separate from other practices.
1. Create the owner account
Open practice sign-in, choose “Create your email login”, and verify your email. Enter your practice contact details and review the subscription terms. The person creating the practice becomes its owner.
2. Complete practice settings
Open Settings → Practice to check your phone, email, address and city, then upload your logo. Use a contact email the practice monitors.
3. Add your team
In Settings → Users, create each staff member with their exact sign-in email and the role they need. Use “Copy invitation” and send the message yourself. Vanhu does not send an invitation email automatically.
Staff sign in or create an email login using that exact email. They should enter your practice, not create another one. “Awaiting sign-in” changes to “Active” after their account is linked. If access fails, check the invited email before creating another account.
4. Prepare the diary
In Settings → Practitioners, add practitioners and working hours. Then create a fictional patient, book and reschedule an appointment, and check the patient in.
5. Check billing and staff access
With fictional records, create an invoice and record a payment. Sign in separately as reception to check the daily workflow. Owners, admins and finance staff have financial access; reception and clinicians handle patients and appointments.
6. Arrange activation
Email support@vanhu.net with your practice name and owner email to arrange billing and confirm launch readiness. Do not include patient information. Agree the data-handling and recovery arrangements before entering real patient records.